COMPLIANCE & RIGHT · TREATY
Compliance communication combines legal requirements with the daily tasks of employees. It not only explains which rule applies, but also why it is relevant and how to deal with uncertainty. Internal communication and statements to customers, authorities or the public have different purposes.
Target groups and situations
A purchasing team needs other examples than developers or management. Training will be geared towards activities and existing knowledge. New employees and persons with changed tasks must get to know the rules relevant to them in good time.
Keeping directives accessible
Relevant versions, dates of application and contact persons should be easy to find. Language barriers and different places of work must be taken into account. For major changes it is not enough to upload a new file without explanation.
Questions and learning control
Short exercises, queries and concrete case discussions show whether the content was understood. At first, a confirmation of participation only confirms the participation. Recurring uncertainties can point to unclear rules or inappropriate procedures and must be taken up organizationally.
Communication in the incident
In the event of suspicion, certain facts, open questions and legal assessments shall be separated. Responsible speakers and releases prevent contradictory statements. Confidentiality, personal rights, legal information requirements and ongoing investigations determine the permissible amount of information.
Legal classification and advice
Organizational and supervisory obligations are governed by legal form, activity and specific risk situation. An important point of reference is § 130 OWiG. The measures required can only be assessed on the basis of the company concerned. We examine the legal requirements, arrange responsibilities and develop feasible rules and control points.
Four practical examples
The following fictitious cases illustrate typical examination questions. The concrete solution depends on the circumstances of the individual case.
01 · Directive to be amended
A new release process is only stored in the intranet. The activity groups concerned will be given a specific explanation with examples and the date of the changeover.
02 · Different languages
Employees don't understand central requirements safely. Relevant rules are provided in a comprehensible manner; Translation and questionability are planned.
03 · Media request for suspect case
Several employees are asked for information. Responsibility, certain facts and the extent to which information is available are coordinated.
04 · Training without transfer
After a seminar, uncertainties persist. Short case exercises and documented queries show which content needs to be sharpened.
Your next step
Do you want to transfer the requirements to your company or have a specific process checked? A brief description and a reference to existing deadlines are sufficient for the first contact. We shall vote on the scope of examination and compensation prior to commissioning.